FAQ
Q1. Is the a Quantity Limit?
YES, there is maximum quantity limit for some orders to ensure even distribution and no market monopoly. However, if you wish to place a bulk order, please contact us for special pricing and discounts.
Q2. How can i order a miner from Pangolin Miners?
You can place an order through our official website.
To place an order offline, you can reach out to us either on Whatsapp/Email Address/Live Chat or over a phone call.Our team will help you place your order and ensure its quick delivery.For more details, contact us today!
Q3. How can i confirm my order details?
You will receive an order confirmation mail on your registered email address (for registered users) and an instant confirmation message on the website. On the contrary, if you are a guest user, you will only be able to the message on the website upon your order confirmation.
In case you don’t receive a confirmation email, you can check the status of your order by contacting our team.
Q4. Can we change product once purchased or exchanged.
We don’t change or exchange products that have been opened or altered.
Q5. How fast the shipment takes place with Pangolin Miners?
We ship within 24 hrs after the order and payment confirmation is made. Bulk orders may take 24-48 hrs.
Q6. Value Declaration on the package by Pangolin Miners?
We can always help you by declaring low valued invoice to help reduce the taxes and risk at the customs. If in case of any special requirement please contact us and update us before shipment.
Q7. Which Power Supply unit will i receive- 110v or 220v?
You will receive a power supply based on your country’s standards.
We deliver miners to over 100 countries worldwide and provide our clients with power supplies based on the country’s standards so that they can start mining quickly without much hassle.
Q8. Can i book order directly from the warehouse?
At our warehouse, our team carries our critical order processing tasks, which include- manufacturing, packaging, dispatching and shipping. Our representatives here are quite busy due to the heavy workload and won’t be able to address order placement requests.
Thus, for optimal customer experience and smooth order processing, you will have to place an order either online through our website or our sales team over Live Chat, WhatsApp, Phone Call or Email. We are happy to guide you!
Q9. Does Pangolin Miners help with Customs?
We can always help you with providing a lower invoice so that you pay a low custom value. In some instances, customer might pay no clearance. We use courier companies that assist with customs brokerage and deliver shipment directly to your address. You do not need to make custom arrangements on your own. Less stress.
Q10. Do prices on the website fluctuate daily?
No. Prices on our website are constantly updated. Whatever price you see on any product on our website is the current price so go ahead and place your order.
Q11. Do i get discounts when i order 2 or more units?
If you wish to purchase 2 or more miners, you can apply a coupon from on the website. In case there are no coupons available at the time of your order placement, we request you to contact our LIVE CHAT who will help you with special bulk order discounts on our miners.
Url: https://pangolinminers.com/contact-us/
Email :Â info@pangolinminers.com
Phone : +8616265071371
Q12. Mode of Payment we accept?
We only accept Cryptocurrency for payments due to government policy on ASIC Miner sales. We accept all major Cryptocurrencies
Orders generated will be valid only for a certain period from the time of booking. Once the order is generated a person has to make the payment in max 30 mins using their preferred Crypto. If in case of failure you order will get cancelled automatically.
Note : All payments made in crypto-currencies are directly exchanged in US dollars with us, therefore if any reason a refund must be made , it will be made on the amount in dollars and not in crypto-currency.
We only accept payments through our website: https://pangolinminers.com